Customer Service at its best.

This is where customer service is at its best. You cannot but help give Kudos to Lego for this. A young boy saved all his money from Christmas and bought himself a Lego toy. Against his Dads advise and better judgement, he took his new toy to the local supermarket, but unfortunately lost some of the pieces for it. Distraught, his father urged him to write a letter to see if Lego would replace the lost pieces. Read the letter and Lego's response.

All in the wrist

Bracelets on our wrist will provide better feedback and improve our experience at Disney. Whatever next?  A great article for those studying business and ICT with regards Customer service, market research and innovations and application in technology. Read Disney

Customer Service at its Best!

There is a guy in Texas on a mission. He is writing a blog on rejection and has set himself the task of 100 requests and 100 rejections. That is until he went to Krispy Kreme. He asked for some donuts that are linked in the shape of the Olympic rings. The request in the first instance is not on the menu and therefore a quick and easy no would have been suffice. However the member of staff took on the request and produced the donuts. One happy customer and great customer service. See video.